Audience Analysis and the Multicultural Audience
Audience Analysis and the Multicultural Audience
Today’s speakers face many cultural challenges. These challenges include ethnocentrism, stereotyping, verbal and nonverbal misinterpretations, differences in information processing, and translation difficulties. Ideally, it would be wonderful to be able to master every culture and language, but we cannot be superhuman. Still, there are some universal cultural attributes you can identify through audience analysis that will give you a basic understanding about your multicultural audience. Knowing that culture does play a major role in interactions between you and your audience is a good step in becoming an effective communicator. The key is for you to find alternative approaches to delivering your message, with both verbal and nonverbal elements of communication, that are more in line with your audience’s cultural instincts. There are three areas of cultural orientation we will explore: (1) cognitive styles: how we organize and process information; (2) decision-making: what we accept as evidence; and (3) communication patterns: how we communicate verbally and nonverbally.
